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Kookfontein Shipping Detials
We offer several trusted shipping options to suit your location and budget
We’re small-scale farmers, and we only travel to Graafwater on Sundays for church. That means orders paid by Friday (and if stock is already in Graafwater) will be ready for courier pick-up from Monday. Each courier has its schedule—see below for their collection days.
In a rush?
Pop us a WhatsApp and we’ll do our best to arrange an earlier handoff—an extra fee may apply depending on the plan.
Reliable delivery to your door, anywhere in South Africa.
Perfect for home or business addresses.
Delivery times vary depending on your location—usually 4–7 working days.
Good to know:
- Pickup on Mondays from Graafwater
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Tracking included
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More cost-effective for larger orders
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Please double-check your address at checkout
Budget-friendly and convenient.
Your parcel is delivered to a nearby locker, and you pick it up when it suits you.
Good to know:
- Pudo pick up on Monday in Graafwater
- Choose your locker at checkout
- Collect within 36 hours of notification
- Ideal for small to medium Rooibos orders
Special Delivery – West Coast (Western Cape Only)
Community-minded and reliable delivery in West Coast towns.
Ask us if your area is covered.
Good to know:
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Only available in select towns
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Affordable and trusted by local clients
When time matters, this is the way to go.
Next-day delivery for most parts of the Western Cape.
Good to know:
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Overnight, but not guaranteed to rural areas
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Perfect for urgent bulk or gift orders
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Pick-Up from Clicks or Partner Stores
Pargo offers more than 2,000 pick-up points across South Africa—often at Clicks, pharmacies, or local shops.
Good to know:
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Only available if there’s a Pargo point within 3km of your postal code.
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At checkout, please add your chosen Pargo pick-up address as your delivery address.
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You’ll get an SMS or email when your Rooibos is ready to collect.
Perfect for folks who aren’t home during the day or prefer collecting their parcel at a convenient time.
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Internet Express: Door to Door – Quick and reliable
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Internet Express: Door to Bob Box – Ideal for flexible collection
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Fastway – Budget-friendly in major cities
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RAM – Trusted, fast delivery nationwide
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Skynet – Great for regional or remote areas
Good to know:
All these options are available at checkout if you prefer BobGo’s simplified system.
Bulk Orders (Over 100kg)
If your order is over 100kg, we’ll arrange the most cost-effective option and send you a shipping quote.
We’re in the early stages of exploring new courier options for our bigger bulk Rooibos orders—those over 100kg.
Good to know:
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Right now, bulk deliveries follow a two-stop route: first from our farm in Graafwater to Cape Town, and then onward to your door or shop.
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We always aim to find the most affordable and reliable solution for your location.
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Once you’ve placed your order, we’ll confirm your shipping quote based on weight, distance, and available options.
International Shipping
- Airfreight: Choose “International Shipping – Quotation Required” at checkout.
- We’ll send you a custom quote based on destination and weight. - upto 60kg
Based in Cape Town, TUNL is one of the new shipping partners we’re working on adding to our Rooibos export options. While we haven’t used them yet, we’re busy integrating their service to give our overseas customers more choice—especially for those outside South Africa.
Good to know:
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TUNL partners with trusted couriers like DHL and FedEx to offer competitive international rates.
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They currently don’t export to a short list of restricted countries, but do cover most others—please check with us before placing your order.
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Best suited for parcels up to 60kg.
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Like all our international orders, shipping takes a two-stop journey—from Graafwater to Cape Town, then off to the world.
Based in Australia, Shippler has been a trusted partner in getting our Rooibos across borders. While they mainly serve Aussie customers, they’ve also helped us ship internationally—keeping things smooth, affordable, and hassle-free.
Good to know:
All international parcels make two stops—first from our little farm in Graafwater to Cape Town, and then they head off to their final destination around the globe.