Kookfontein Rooibos is unique because it's grown naturally on our family-owned farm in the serene landscapes of Clanwilliam, Cape West Coast. Our Rooibos is cultivated with care, ensuring its exceptional taste and quality.

Kookfontein Rooibos is not organic. While we don't meet all the specifications for organic certification due to the size of our farm, we take pride in growing natural Rooibos of high quality.

Yes, by prior arrangement. We cannot receive everyone, but we do enjoy meeting our clients. If the 25 km gravel road doesn’t put you off, you’re welcome to arrange a visit and sit with us on the stoep for a Rooibos chat. 🌿☕

You do not need a 4×4 to reach us. A normal vehicle suitable for gravel roads should get you here.

Please keep in mind that our Rooibos operations have moved to a neighbouring farm, so there is currently no Rooibos processing to see at Kookfontein itself. A visit is more about meeting us, enjoying the farm surroundings and sharing a cup of Rooibos.

Visits must be arranged beforehand. We cannot accommodate unannounced visitors, and we do not receive visitors on Sundays.

Can’t make the trip? You can still get a taste of farm life through our stories and photos here on the website. 🌄

Yes. 🌿 Buying in bulk is one of the simplest ways to reduce packaging and lower the cost per kilogram.

We supply Natural Rooibos Loose Leaf and Rooibos Teabags in bulk quantities, whether you are stocking up at home, buying for your business, or planning to repack under your own brand.

Our larger quantities use simple, practical packaging rather than lots of smaller packets. This helps keep unnecessary packaging — and the cost that comes with it — to a minimum.

For larger bulk or wholesale orders, please contact us if you don’t see the quantity you need in our online shop. We’ll happily discuss the best option for you. 📦🌱

Kookfontein Rooibos itself supplies only Natural Rooibos — pure Rooibos with no added flavours, colourants or additives. 🌿☕

We are also resellers of the LEA Rooibos range, available in boxes of 40 teabags:

• Vanilla Rooibos
• Buchu Rooibos
• Chai Rooibos
• Cancer Bush Rooibos
• Chamomile Rooibos

These LEA products are available only in the 40-teabag boxes and are separate from our Kookfontein Natural Rooibos range.

To keep your Rooibos fresh and full of flavour, store it in a clean, dry, airtight container, away from direct sunlight, heat, moisture and strong smells. 🌿☕

Rooibos can absorb moisture and odours from its surroundings, so a kitchen cupboard or pantry is usually a good home for it.

For bulk Rooibos, keep the bag properly sealed after opening or transfer smaller amounts into an airtight container for everyday use. This way, you don’t need to open your main bulk supply every time you make a cup.

Yes. 🌿 Sustainability for us is about making practical choices wherever we can — looking after the land, reducing unnecessary waste and using what we already have before buying something new.

We source our Natural Rooibos from local farms, buy in bulk, reuse suitable packaging where practical and keep our own packaging simple. We also combine trips to town and courier collections rather than making unnecessary journeys.

We are a small farm business, so we don’t claim to be perfect or completely waste-free. We simply believe that many small, sensible choices can make a difference — for the farm, our community and the environment.

We use PayFast for our online payments, giving you a choice of secure payment methods, including EFT, credit and debit cards, and other options available through PayFast. 💳🌿

We prefer EFT payments to also be made through PayFast. This gives us immediate payment confirmation, rather than waiting for a traditional bank transfer to reflect, so we can start preparing your order and get it ready for our next shipment on time.

Your available payment options will be shown at checkout.

No. Kookfontein Rooibos does not offer credit accounts or sell products on credit.

All orders need to be paid in full before they are prepared and shipped. This applies to retail, bulk and wholesale orders.

As a small family business, this helps us keep our administration simple, manage our costs and offer fair pricing to all our clients. 🌿

Because Rooibos is a food product, we cannot accept returns or offer refunds simply because you have changed your mind once your order has been dispatched.

If your order has not yet been dispatched, please contact us as soon as possible. If we can still cancel it, we will gladly help.

If you receive an incorrect, damaged or faulty order, please contact us so that we can look into what happened and make it right.

For full details, please see our Returns & Refund Policy.